Features - WerkOS
Trust System

Progressive autonomy

Workers start supervised and earn independence through consistent performance. Just like human employees.

01

Learning

Every action requires approval. Worker observes patterns and learns preferences.

02

Assisted

Still supervised, but worker suggests actions. 5+ successful tasks, 80% success rate.

03

Supervised

Worker executes with pre-approval on sensitive actions. 15+ tasks, 85% success rate.

04

Monitored

Spot-check 10% of actions. Worker operates independently on routine tasks. 30+ tasks, 90% success.

05

Trusted

Anomaly detection only. Worker escalates edge cases. 50+ tasks, 95% success rate.

06

Autonomous

Full independence with audit logging. 100+ tasks, 98% success rate, 30+ days tenure.

Reliability

Self-healing recovery

When things go wrong, workers fix themselves. Escalation is the last resort.

Smart Retry

Failed actions automatically retry with exponential backoff. Transient errors resolve without intervention.

Approach Reformulation

When one method fails, workers try alternative approaches. Different API endpoints, data formats, or workflows.

Context Preservation

Full state saved at each step. Workers resume exactly where they left off after any interruption.

Intelligent Escalation

When truly stuck, workers escalate with full context: what was attempted, why it failed, suggested next steps.

Orchestration

Multi-agent teams

Complex work decomposed across specialized workers. Coordinated execution, synthesized results.

// Example: Inbound lead handling
Executive Assistant receives email from prospect
  ├── Routes to SDR Worker
  │     ├── Enrichment Worker: research company, find LinkedIn
  │     ├── Scoring Worker: evaluate fit against ICP
  │     └── SDR drafts personalized response
  └── Calendar Worker: offers meeting slots

Total time: 3 minutes (vs. 2 hours manual)

Task Decomposition

Complex requests automatically broken into subtasks. Each assigned to the most capable worker.

Parallel Execution

Independent subtasks run simultaneously. Dependencies managed automatically.

Result Synthesis

Outputs from multiple workers combined into coherent deliverables. Quality checks at each step.

Load Balancing

Work distributed based on worker specialization and current capacity. No bottlenecks.

Intelligence

Real-time learning

Every interaction improves future performance. Workers remember and adapt.

Correction Learning

When you correct a worker, it updates its approach. Same mistake never happens twice.

Preference Memory

Communication style, formatting preferences, domain terminology. Workers remember your standards.

Pattern Mining

Workers identify recurring tasks and optimize their approach. Efficiency improves over time.

Confidence Scoring

Workers know when they're uncertain. Low confidence triggers verification before action.

Integrations

231+ connections

OAuth into the tools your business already uses. Workers get the same access as human employees.

Gmail Outlook Slack HubSpot Salesforce Pipedrive Google Calendar Microsoft 365 Notion Airtable Google Sheets Stripe QuickBooks Xero Zendesk Intercom Linear Jira GitHub Figma

And 200+ more. Custom integrations available on Enterprise plans.

Analytics

ROI dashboard

Track the business impact of your AI workforce. Hours saved, costs reduced, quality maintained.

Time Saved

Hours of manual work eliminated, calculated from task complexity and historical human performance.

Cost Analysis

Compare worker costs to equivalent human labor. Factor in benefits, training, turnover.

Quality Metrics

Task success rates, error frequency, intervention rates. Track improvement over time.

Weekly Reports

Automated email summaries. What workers accomplished, what needed attention, projected savings.

See it in action

Deploy your first AI worker in under 5 minutes. No credit card required.